Frequently Asked Questions
Everything you need to know about brewing the perfect cup at home.
How long does it take for my coffee to ship?
We roast our beans in small batches to ensure freshness. Orders are typically processed within 1-2 business days and shipped via standard ground, arriving in 3-5 business days.
Do you offer a subscription service?
Yes! You can subscribe to your favorite blends and save 15% on every order. Choose your delivery frequency from every week to once a month through our 'Subscribe & Save' program.
What is your return policy on brewing equipment?
We offer a 30-day return policy on all unused brewing equipment in its original packaging. Please note that for food safety reasons, we cannot accept returns on opened bags of coffee beans.
Are your coffee beans ethically sourced?
Absolutely. Simply Good Coffee works directly with sustainable farms to ensure fair wages for farmers and environmentally friendly harvesting practices.
Do you provide grind options for different brewing methods?
We offer Whole Bean, Drip, Espresso, and French Press grind sizes. Simply select your preferred grind on the product page before adding the item to your cart.
How should I store my coffee to keep it fresh?
To maintain flavor, store your coffee in a cool, dark place in an airtight container. Avoid the refrigerator or freezer, as moisture can compromise the beans' essential oils.